About
Built by an operator who watched agencies bleed margin for years.
I built OpsRadar because I kept watching the same thing happen — agencies growing on the top line, hemorrhaging on the bottom, finding out a quarter too late.
Founder
Lawand
Spent years inside agency ops. Built OpsRadar after watching a $2M agency lose $40K in Q3 on a client they thought was profitable — the data was in six places, the quarter was gone by the time anyone noticed.
Reply to this email or DM me on LinkedIn. I read everything. lawand@opsradar.co
What the AI COO is
The COO sub-$5M agencies could never afford.
The AI COO is the intelligence layer for marketing agencies. It reads live from the tools you already pay for — HubSpot, ClickUp, Harvest, Stripe — watches margin, scope, and utilization every minute, and tells you what to do next. It does the four loops every functioning ops leader runs every week: OPERATE the work, OBSERVE the agency, BRAIN your live data, GUARD the stack overnight.
A fractional COO is $7K–$15K/month. A full-time COO is $25K. A Chief AI Officer is $400K/year. We charge $750–$3,000/month for software that runs 24/7 and never quits. Sub-$5M agencies finally have a real COO.
The unprofitable client, caught in week 2. Not month 3.
The specifics
How the AI COO works.
— 01
Four jobs
The COO does, all the time.
OPERATE runs the operational work. OBSERVE shows every client every day. BRAIN answers your questions with live data. GUARD watches the stack while you sleep. Not a tool you log into — a COO that does the watching.
— 02
Your data, your tools
We never store it.
The AI COO reads live from HubSpot, ClickUp, Harvest, Stripe, and the rest. Your client business data stays in the tools you already pay for. Revoke access in one click any time.
— 03
Stack depth
10 integrations live.
HubSpot, Pipedrive, ClickUp, Asana, Monday, Harvest, Toggl, Stripe, Calendly, Apollo. Most agencies are already running 4–6 of them. We add roughly one new integration every two weeks.
— 04
Time to live
Week one. No rip-and-replace.
Connect the tools you already pay for, give the AI COO read access, and the first weekly Health Score lands the following Monday. The first $ recovery typically lands in week 3.
OpsRadar · AI COO
Why this exists.
In 2023 I sat with the founder of a $2M agency at her Q3 books review. One client had cost her $40,000 that quarter. The data was in six places — Productive, Harvest, Stripe, two ad accounts, a Slack thread. By the time anyone added it up, the quarter was over. She didn’t have a margin problem. She had a visibility problem.
The fractional COO market is $7K–$15K/month. Sub-$5M agencies — 60% of the industry — can’t afford one. A full-time COO is $25K. A Chief AI Officer is $400K. The agencies that need an ops leader most are the ones priced out of having one.
OpsRadar is the AI COO that closes the gap. It reads the same data a human COO would — live, every minute — and tells you the next move. The unprofitable client gets caught in week 2. The unbilled scope gets surfaced as a draft invoice. The pacing alert lands before Monday. From $750/month. One-tenth the cost of a fractional COO.
The philosophy
Four things we hold to.
— On detection lag
The unprofitable client should be caught in week 2, not month 3.
The benchmark detection lag is 30–90 days. Most agencies discover a money-losing account at quarter-end — when the quarter is already gone. The AI COO reads margin live every day and flags the leak before the second invoice goes out.
— On why this exists
Built by an operator, not a SaaS marketer.
Years inside agency ops watching good teams bleed margin to scope creep nobody billed for and clients nobody flagged until quarter-end. The fractional COO market priced 60% of agencies out. OpsRadar is the COO sub-$5M agencies could never afford.
— On ownership
Your data stays in your tools. We only read it.
OpsRadar never writes your client business data to its own database. The AI COO reads live through OAuth and encrypted API keys you control. If OpsRadar disappeared, every tool you already pay for keeps running unchanged.
— On the price gap
A fractional COO is $10K. OpsRadar starts at $750.
The market floor for a real fractional COO is $7,000/month. A full-time COO is $25,000. A Chief AI Officer averages $400,000/year. OpsRadar Growth at $1,500/month replaces 80% of what they do, runs 24/7, and never quits.
The bet
At 50 agencies, the AI COO has enough vertical data to surface real benchmarks — utilization by team size, margin by service mix, scope-creep patterns by retainer shape. At 100, those benchmarks become a moat: the OpsRadar Index, published quarterly, that no horizontal AI can replicate.
The product that ships today watches your stack. The product that ships in 18 months acts on it with growing autonomy — drafts the invoice, queues the pacing alert, rebalances the team — every action with a 30-minute undo and a 5-evaluator safety net. The COO does more of the COO job, every quarter.
The AI COO sub-$5M agencies could never afford — built for the segment the fractional market priced out.
Start here
Talk to the founder.
A 30-minute call. We open up the data, look at your stack, and tell you within 30 minutes if the AI COO belongs at your agency.
30 minutes · No pitch · We tell you if it's not a fit.